Results for “contact”

  • 20 articles

The 20 best matches

  1. Account & securityHow-to
    Named contacts: billing, technical, abuse and domain owner

    Named contacts are people besides you who receive account notices. They do not get a login (for that, see team members). The roles - Billing (invoices + payment reminders): receives

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  2. DomainsHow-to
    The Domain owner contact (registrant)

    organisation the registrar lists as its owner. On your account that is the contact with the Domain owner role. Your domains are registered in that name, so get

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  3. DomainsHow-to
    Register a domain

    bank transfer. The whole flow is below. Before you start: the Domain owner contact The registrar files a name, email, phone and postal address as the domain

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  4. SupportGuide
    How to reach us, in English or বাংলা

    See Live chat. Phone and WhatsApp The numbers are on our website's Contact page. A phone call or WhatsApp message is good for a quick question. For

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  5. SupportHow-to
    Choose which emails and notices you get

    Invoices and account notices go to your Invoice email (Settings → Profile → Billing contact), which can differ from your sign-in email. Security emails go to your sign

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  6. DomainsQuestion & answer
    WHOIS, and what the public can see

    filed Your domain is registered in the name of your Domain owner contact (see The Domain owner contact). Those details are sent to the registrar and the registry

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  7. Account & securityHow-to
    Add a phone number for SMS or WhatsApp notices

    SMS or WhatsApp. Add and verify the number 1. Open Settings → Profile → Billing contact and find the Phone row (it shows Not verified or Verified). Press Add, Verify

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  8. Account & securityHow-to
    Add team members and set their roles

    everything except closing the account. - Billing: invoices, payments, credit, the billing profile and contacts. - Technical: services and domains: actions, plans, DNS, transfers. Only the owner can invite

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  9. SupportHow-to
    Open a support ticket

    under Reply (Send reply), with an attachment if useful. - CC: copy a named contact so they get the same short notice you do when there is a reply

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  10. Getting startedHow-to
    Verify your email address

    address than your sign-in. Set an Invoice email under Settings → Profile → Billing contact; it can differ from your sign-in email. Billing contacts added under Settings → Contacts

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  11. Policies explainedGuide
    Your data: what we keep, for how long

    Bangladesh. How long we keep things What | How long Your account data (name, contacts, address, settings) | While the account is open, and 1 year after it is closed

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  12. Getting startedHow-to
    Create your account

    turn on two-factor sign-in, order your first service, add a billing contact. None of them is required to order. Common problems - "An account with this email

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  13. Getting startedGuide
    Find your way around the client area

    from our team, and Knowledge base (this help centre). - Account → Settings: your profile, contacts, team, security, preferences and identity verification. The top bar - A search box (Search services

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  14. Policies explainedGuide
    Abuse reports and takedowns

    tell you by email (to your account email and your Abuse contact, if you have one; see Named contacts) and in a ticket, with the report's number

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  15. Account & securityGuide
    Business accounts and changing your account type

    type, BIN (optional), TIN (optional) and Trade licence number (optional). Press Save. - Billing contact section: Name on invoices, Invoice email and Tax ID. - Postal address section: the buyer

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  16. DomainsHow-to
    Transfer a domain away, and the transfer lock

    the card says This domain's transfer lock can't be changed online. Contact support if you need it unlocked., open a ticket. Steps 1. Make sure the

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  17. Reseller hosting (WHM)Guide
    What suspension or termination does to your clients' accounts

    clients see a suspended page; they are not told why, and they cannot contact us about your account. When you pay, the suspension lifts automatically within minutes

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  18. Billing & paymentsHow-to
    Pay an invoice by bank transfer

    The invoice shows "No online payment method is available for this invoice. Please contact us to arrange payment." Bank transfer is not offered for this invoice (for example

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  19. Account & securityHow-to
    Change your password or sign-in email

    can go to a different address: set Invoice email under Settings → Profile → Billing contact.) 1. Open Settings → Profile → Sign-in email and press Change sign-in email

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  20. Account & securityHow-to
    Close your account

    year after the account closes, then erase or anonymise your name, phone, address, contacts, identity documents, tickets and chats. Invoices and payment records are kept as tax law

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