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LegalLegal documents
The agreements and policies that apply when you use our services. Most are also available in Bangla.
- Terms of ServiceThe agreement between you and us for every service we provide.
- Privacy PolicyWhat personal data we collect, why, where it is kept and for how long, and your rights.
- Acceptable Use PolicyWhat our services may and may not be used for.
- Refund PolicyWhen a payment is refunded, how, and how long it takes.
- Service Level AgreementOur support response targets and planned-maintenance notice.
- Domain Registration AgreementThe terms for registering, renewing and transferring a domain through us.
- Cookie NoticeThe cookies our websites set and why.
- Data Processing AgreementHow we process personal data on your behalf, for business customers.
- Abuse & Takedown PolicyHow to report abuse, and what we do about it.
- Law-Enforcement Request PolicyHow we handle requests from police and other authorities.
- Colocation RulesThe rules for equipment you place in our data centre, including access.