Create your account

Your account is where you order hosting and domains, pay invoices and talk to support. Creating one takes a minute, and you are signed in as soon as you press the button.

Before you start

• You must be 18 or older, or acting for a business.
• Decide whether the account is for you or for a business. Invoices are issued in the name you choose here. A business account prints the registered business name on every invoice, which matters if you need the VAT on them.

Steps

1. Go to zeeroow.com and choose Client Area, then Create an account.
2. Under First, who is this account for? pick Individual ("For yourself — billed in your own name") or Business ("For a company or organisation — invoices carry its registered name"). You can press Change on the next screen if you picked the wrong one.
3. For a business, enter the Registered business name exactly as it appears on its registration, and choose its Legal form (Sole proprietor, Private limited company, Public limited company or Partnership firm). The legal form decides which registration document we may ask for later.
4. Enter your name (Full name, or Your name on a business account), your Email (Your work email for a business), and a Password of 10 to 200 characters, then the same again under Confirm password.
5. Choose the Language for our emails: English or বাংলা. You can change this later from your account menu.
6. Tick I am 18 or older, and I agree to the Terms of Service, Privacy Policy, Acceptable Use Policy and Refund & Cancellation Policy. Each name opens the document in a new tab. The tick is recorded with the version of each document and the time.
7. Press Create account.

What happens next

• You are signed in and taken to your dashboard.
• We send a verification link to your email address. It works for 24 hours. Your account works without it, but verifying proves that invoices and security notices reach you. See Verify your email address.
• Your invoices and store credit are in Bangladeshi Taka (৳). The sign-up form shows a Billing currency choice only if we offer more than one currency; at the moment we do not.
• The dashboard shows a Get set up checklist: verify your identity, turn on two-factor sign-in, order your first service, add a billing contact. None of them is required to order.

Common problems

• "An account with this email already exists — sign in below instead." Use Sign in, or reset your password.
• "That password has appeared in a published data breach." Choose a different password; we refuse passwords known to be leaked.
• "Accounts are set up for you." Sign-ups from the web are switched off at that moment. Contact us and we will create the account for you.
• Wrong account type after signing up. Open Settings → Profile → Account and change it. Once your account is verified, the change becomes a request we review.

Next: Find your way around the client area, then Order web hosting or Register a domain.