Verify your email address

Why we ask you to verify your email, how long the link lasts, and how to send yourself a new one.

  • How-to
  • Updated 5 November 2026
  • 2 min read

Your sign-in email is where invoices, payment reminders and security notices go. Verifying it proves they reach you. Your account works either way: nothing is locked while the address is unverified.

When you sign up

We send a verification link to your address as soon as your account is created. Open the email and follow the link. The page says Thank you — your email address is confirmed. Invoices and account notices will reach you here. Press Go to my account.

The link works for 24 hours and can be used once.

If the email never arrived, or the link has expired:

  1. Open Settings → Profile and find the Sign-in email section. While unverified it reads Not verified yet. Verifying proves invoices and security notices reach you; your account works either way.
  2. Press Send verification email. The button rests for a minute after each send (Send again in …s).
  3. Open the new email and follow the link.

The dashboard also shows a to-do, Verify …, with the same Send verification email button, until the address is verified.

Once done, the section reads Verified — invoices and security notices reach you here.

Common problems

  • Nothing in the inbox. Check the spam or junk folder, then send a new link.
  • "This confirmation link is no longer valid — it may have expired, or already been used." Send a new one from Settings.
  • The email address itself is wrong. Change it from Settings → Profile → Sign-in email → Change sign-in email…. See Change your password or sign-in email.
  • Invoices should go to a different address than your sign-in. Set an Invoice email under Settings → Profile → Billing contact; it can differ from your sign-in email. Billing contacts added under Settings → Contacts also receive invoices and payment reminders.

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