Results for “account suspended”

17 articles

1. Reseller hosting (WHM)Guide
   What suspension or termination does to your clients' accounts

   minutes of our team confirming the transfer, and we restore exactly the accounts we suspended. An account you had suspended yourself in WHM before the non-payment stays

   Updated yesterday
2. Web hosting (cPanel)Troubleshooting
   My hosting is suspended

   suspended account's website, email and cPanel all stop, but nothing is deleted. The service page tells you why, and the reason decides what lifts it. Find the

   Updated yesterday
3. Reseller hosting (WHM)Question & answer
   Your clients' accounts in the client area

   the reseller Account Information pages). - It has no buttons: creating, suspending, changing or removing a client account is done in WHM. - Your clients have no login to our

   Updated yesterday
4. Policies explainedGuide
   Abuse reports and takedowns

   none. "Fix" usually means removing the content, cleaning a hacked site, or suspending the client account concerned if you are a reseller. 4. If it is not fixed

   Updated yesterday
5. Reseller hosting (WHM)How-to
   Log in to WHM

   service is running. If it is suspended, the page says why; see What suspension or termination does to your clients' accounts

   Updated yesterday
6. Policies explainedGuide
   What you may not host (acceptable use)

   change. 2. Throttling: the account is slowed down. 3. Suspension. Where harm is happening right now we may throttle or suspend first and explain after. When we report

   Updated yesterday
7. Web hosting (cPanel)Guide
   Backups, and how to restore a file or your whole site

   See Overdue, suspended, terminated. - Changes made in the last day, before the next nightly run. Taking your own backup In cPanel, Backup → Download a Full Account Backup produces

   Updated yesterday
8. SupportHow-to
   Choose which emails and notices you get

   notices about a service being suspended or ending. They are the ones that cost money to miss. Where emails go - Invoices and account notices go to your Invoice

   Updated yesterday
9. Web hosting (cPanel)How-to
   Reset your cPanel password

   use the cPanel account itself change with it. Common problems - The button is not there. It appears only while the service is running. A suspended service shows the

   Updated yesterday
10. Policies explainedReference
    Overdue, suspended, terminated: the clock in plain words

    days. 7 | Suspended | Website, email and panel stop; nothing is deleted. Service suspended: invoice … email. Paying restores it automatically within minutes of our confirming the transfer. 23 | Final

    Updated yesterday
11. Billing & paymentsHow-to
    Pay an invoice by bank transfer

    block of instructions appears, beginning Transfer BDT … to: followed by Bank, Account name, Account number and, where we have set them, Branch, Routing number and SWIFT. Below the

    Updated yesterday
12. Getting startedGuide
    Find your way around the client area

    View all notifications → at the bottom. - The theme switch (light or dark). - Your account menu: your name, email and Customer # (with Copy), your Identity status with Verify now

    Updated yesterday
13. Billing & paymentsHow-to
    Auto-renew, and how to cancel a service

    happens at the end - The service ends on the date shown. It is suspended, and its data is kept for 7 days, then deleted for good. The email

    Updated yesterday
14. SupportGuide
    Announcements, maintenance and the status page

    client area: a suspension says so at the top (see My hosting is suspended). Otherwise open a ticket with Urgent priority. Announcements in the client area Support → Announcements

    Updated yesterday
15. Web hosting (cPanel)How-to
    Log in to cPanel

    cPanel is the control panel of your hosting account: files, databases, email accounts, SSL and backups all live there. You reach it from the client area without typing

    Updated yesterday
16. Billing & paymentsGuide
    Read an invoice, download the PDF, get a receipt

    invoice has no separate status; the dashboard warns … past due — a service may be suspended if it stays unpaid with a Pay now button. PDF and printable invoice - Download

    Updated yesterday
17. Billing & paymentsGuide
    When you are billed, and what happens if you pay late

    invoice … 7 | The service is suspended: your website, email and panel stop. | Service suspended: invoice … 23 | Final notice, naming the termination date. | Final notice: invoice … — termination

    Updated yesterday