Results for “accounts delete”

13 articles

1. Account & securityHow-to
   Close your account

   Only the account owner can close the account. Closing signs you out

   Updated today
2. Reseller hosting (WHM)Guide
   What suspension or termination does to your clients' accounts

   kept for 7 days after that and then deleted for good, together with every cPanel account it owns, their files, databases and email. Backups of those accounts

   Updated today
3. Policies explainedReference
   Overdue, suspended, terminated: the clock in plain words

   Terminated | The service ends. Paying the invoice no longer restores it. 37 | Deleted | The account and its backups are deleted for good. There is no late fee

   Updated today
4. Policies explainedGuide
   Your data: what we keep, for how long

   VAT and tax law require; they are never deleted on request Identity documents (KYC) | 1 year after the account is closed Support tickets | With the account Live chats

   Updated today
5. Web hosting (cPanel)Troubleshooting
   My hosting is suspended

   suspended account's website, email and cPanel all stop, but nothing is deleted. The service page tells you why, and the reason decides what lifts it. Find the

   Updated today
6. Account & securityHow-to
   Sign in with a passkey

   passkey is added to your account. Each device or password manager needs its own passkey; add one per device you use. Remove deletes a passkey you no longer

   Updated today
7. Account & securityHow-to
   Turn on two-factor sign-in

   factor. Your recovery codes are deleted with it. Good to know - Changing your password, changing your sign-in email, closing your account and adding a passkey all ask

   Updated today
8. Web hosting (cPanel)Guide
   Backups, and how to restore a file or your whole site

   restore the account from that night's backup. Restoring replaces everything in the account as of that date, including email. What backups do not cover - A service that

   Updated today
9. EmailHow-to
   Create an email account on your hosting

   password. In Email Accounts press Manage beside the address and set a new one. - "Quota exceeded." Raise the Storage Space in Manage, or delete old mail. - Sending bulk

   Updated today
10. Account & securityHow-to
    Verify your identity (KYC)

    one of National ID (NID), Passport or Driving licence. Proof of business (business accounts), depending on the legal form you chose: Trade licence (sole proprietor), Incorporation certificate (private

    Updated today
11. Billing & paymentsHow-to
    Auto-renew, and how to cancel a service

    shown. It is suspended, and its data is kept for 7 days, then deleted for good. The email Your service has been terminated tells you the date the

    Updated today
12. Account & securityHow-to
    Add team members and set their roles

    owner cannot be changed from the client area. - Admin: everything except closing the account. - Billing: invoices, payments, credit, the billing profile and contacts. - Technical: services and domains: actions

    Updated today
13. Billing & paymentsGuide
    When you are billed, and what happens if you pay late

    service is terminated. Its data is kept for a further 7 days, then deleted for good. | Your service has been terminated There is no late fee. Paying the

    Updated today