Results for “client list”

  • 10 articles

10 articles

  1. Reseller hosting (WHM)Question & answer
    Your clients' accounts in the client area

    your reseller service in the client area. On the Overview tab the card Your customers' accounts ("we bill you, not them") lists each account you have created

    Updated
  2. SupportGuide
    Announcements, maintenance and the status page

    suspended). Otherwise open a ticket with Urgent priority. Announcements in the client area Support → Announcements lists every notice from our team, with the tabs All, Incidents, Maintenance and

    Updated
  3. Billing & paymentsGuide
    Read an invoice, download the PDF, get a receipt

    invoice was paid, but it does not list our bank details: those are on the invoice page in your client area. The receipt email When an invoice

    Updated
  4. Reseller hosting (WHM)How-to
    Create a cPanel account for a client

    Give the client their cPanel address (your server's hostname on port 2083), username and password; you can also reach their cPanel from WHM's List Accounts with

    Updated
  5. SupportHow-to
    Choose which emails and notices you get

    well. In the client area The bell in the top bar shows your latest notifications; View all notifications → opens the full list with the tabs All, Billing, Services

    Updated
  6. Getting startedGuide
    Find your way around the client area

    The client area lives at zeeroow.com/clientarea. Everything about your account is reachable from the sidebar on the left and the bar at the top. The sidebar - Dashboard

    Updated
  7. Account & securityHow-to
    Close your account

    the account. Closing signs you out everywhere and cannot be undone from the client area. Before you can close The account cannot be closed while: - a service

    Updated
  8. Account & securityHow-to
    Add team members and set their roles

    account. There is one owner, and the owner cannot be changed from the client area. - Admin: everything except closing the account. - Billing: invoices, payments, credit, the billing profile

    Updated
  9. Billing & paymentsHow-to
    Auto-renew, and how to cancel a service

    Recurring price, Next due and Auto-renew: On or Cancels ‹date›. The services list shows renews ‹date› or ends ‹date› on each row. Cancel a service 1. Open

    Updated
  10. Getting startedHow-to
    Order web hosting

    and press + Order in the top bar. The page Order a new service lists our plans; reseller plans sit under their own heading, Reseller hosting. Each card shows

    Updated

Still need help?