Results for “client list”
10 articles
- Reseller hosting (WHM)Question & answerYour clients' accounts in the client area
your reseller service in the client area. On the Overview tab the card Your customers' accounts ("we bill you, not them") lists each account you have created
Updated - SupportGuideAnnouncements, maintenance and the status page
suspended). Otherwise open a ticket with Urgent priority. Announcements in the client area Support → Announcements lists every notice from our team, with the tabs All, Incidents, Maintenance and
Updated - Billing & paymentsGuideRead an invoice, download the PDF, get a receipt
invoice was paid, but it does not list our bank details: those are on the invoice page in your client area. The receipt email When an invoice
Updated - Reseller hosting (WHM)How-toCreate a cPanel account for a client
Give the client their cPanel address (your server's hostname on port 2083), username and password; you can also reach their cPanel from WHM's List Accounts with
Updated - SupportHow-toChoose which emails and notices you get
well. In the client area The bell in the top bar shows your latest notifications; View all notifications → opens the full list with the tabs All, Billing, Services
Updated - Getting startedGuideFind your way around the client area
The client area lives at zeeroow.com/clientarea. Everything about your account is reachable from the sidebar on the left and the bar at the top. The sidebar - Dashboard
Updated - Account & securityHow-toClose your account
the account. Closing signs you out everywhere and cannot be undone from the client area. Before you can close The account cannot be closed while: - a service
Updated - Account & securityHow-toAdd team members and set their roles
account. There is one owner, and the owner cannot be changed from the client area. - Admin: everything except closing the account. - Billing: invoices, payments, credit, the billing profile
Updated - Billing & paymentsHow-toAuto-renew, and how to cancel a service
Recurring price, Next due and Auto-renew: On or Cancels ‹date›. The services list shows renews ‹date› or ends ‹date› on each row. Cancel a service 1. Open
Updated - Getting startedHow-toOrder web hosting
and press + Order in the top bar. The page Order a new service lists our plans; reseller plans sit under their own heading, Reseller hosting. Each card shows
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