Results for “client accounts deleted”

11 articles

1. Reseller hosting (WHM)Guide
   What suspension or termination does to your clients' accounts

   after that and then deleted for good, together with every cPanel account it owns, their files, databases and email. Backups of those accounts go with them. Before the

   Updated today
2. Policies explainedReference
   Overdue, suspended, terminated: the clock in plain words

   late fee. A reseller's termination deletes every account it owns (see What suspension or termination does to your clients' accounts). Paying at each stage - Before day

   Updated today
3. Account & securityHow-to
   Close your account

   Only the account owner can close the account. Closing signs you out

   Updated today
4. Billing & paymentsHow-to
   Auto-renew, and how to cancel a service

   reseller service ends together with every cPanel account it owns. See What suspension or termination does to your clients' accounts. - No part of the paid term is refunded

   Updated today
5. Policies explainedGuide
   Your data: what we keep, for how long

   Our staff see your account to support and bill you. When a staff member signs in to your account to help, your client area shows a Support session

   Updated today
6. Web hosting (cPanel)Guide
   Backups, and how to restore a file or your whole site

   Restore the whole account Open a ticket with the account's domain and the date you want to go back to. We restore the account from that night

   Updated today
7. Billing & paymentsGuide
   When you are billed, and what happens if you pay late

   one inbox. - Reseller customers: a suspension stops every account you host. See What suspension or termination does to your clients' accounts

   Updated today
8. EmailHow-to
   Create an email account on your hosting

   your hosting service in the client area, the Manage tab, and press Log in to cPanel. 2. In cPanel open Email Accounts (under Email) and press Create

   Updated today
9. Web hosting (cPanel)Troubleshooting
   My hosting is suspended

   plan every account you host is suspended with yours, and only those come back when yours does. See What suspension or termination does to your clients' accounts

   Updated today
10. Account & securityHow-to
    Add team members and set their roles

    one owner, and the owner cannot be changed from the client area. - Admin: everything except closing the account. - Billing: invoices, payments, credit, the billing profile and contacts. - Technical

    Updated today
11. Account & securityHow-to
    Verify your identity (KYC)

    Your services keep running, renewing and billing while we review; nothing in the client area is locked while you are unverified. Verification is also the first step

    Updated today