Results for “top up”
9 articles
- Getting startedGuideFind your way around the client area
reachable from the sidebar on the left and the bar at the top. The sidebar - Dashboard: what needs you, and where your services stand. - Services → All services: every
Updated - Billing & paymentsGuideStore credit and adding credit
money held on your account, in Taka. You see it in the top bar (the ৳… credit pill) and under Billing → Store credit. Where credit comes from - An order
Updated - Billing & paymentsGuideRead an invoice, download the PDF, get a receipt
Finding an invoice Billing → Invoices lists every invoice. The tiles at the top show Amount due and Invoices (open and settled counts). Search by Invoice number
Updated - Account & securityHow-toVerify your identity (KYC)
with the Election Commission. Upload 1. Open Settings → Verification. The badge at the top reads Not started, Under review, Action needed or Verified. The checklist shows Proof
Updated - SupportGuideAnnouncements, maintenance and the status page
service's page in the client area: a suspension says so at the top (see My hosting is suspended). Otherwise open a ticket with Urgent priority. Announcements
Updated - SupportHow-toChoose which emails and notices you get
WhatsApp are emailed as well. In the client area The bell in the top bar shows your latest notifications; View all notifications → opens the full list with the
Updated - Web hosting (cPanel)TroubleshootingMy hosting is suspended
with See why. Open the service: a card at the top names the reason. Suspended: an invoice is unpaid "This service is paused because an invoice is overdue
Updated - Getting startedHow-toOrder web hosting
you have not. Steps 1. Sign in and press + Order in the top bar. The page Order a new service lists our plans; reseller plans sit under their
Updated - Billing & paymentsGuideOrdering several things at once
pay →; on the domain search press Add to cart on a result. The top bar shows Cart (n). 2. Open the cart. Each line shows the plan, domain
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