Results for “suspension”

  • 9 articles

9 articles

  1. Reseller hosting (WHM)Guide
    What suspension or termination does to your clients' accounts

    why, and they cannot contact us about your account. When you pay, the suspension lifts automatically within minutes of our team confirming the transfer, and we restore exactly

    Updated
  2. Billing & paymentsGuide
    When you are billed, and what happens if you pay late

    late fee. Paying the invoice at any point before termination lifts the suspension automatically, within minutes of our team confirming the transfer. Once a service is terminated, paying

    Updated
  3. Web hosting (cPanel)Troubleshooting
    My hosting is suspended

    suspended with yours, and only those come back when yours does. See What suspension or termination does to your clients' accounts

    Updated
  4. Policies explainedReference
    Overdue, suspended, terminated: the clock in plain words

    late fee. A reseller's termination deletes every account it owns (see What suspension or termination does to your clients' accounts). Paying at each stage - Before day

    Updated
  5. SupportGuide
    Announcements, maintenance and the status page

    down, look at the service's page in the client area: a suspension says so at the top (see My hosting is suspended). Otherwise open a ticket with

    Updated
  6. Billing & paymentsHow-to
    Auto-renew, and how to cancel a service

    reseller service ends together with every cPanel account it owns. See What suspension or termination does to your clients' accounts. - No part of the paid term is refunded

    Updated
  7. Reseller hosting (WHM)How-to
    Create a cPanel account for a client

    area. - To pause a client who has not paid you, use Manage Account Suspension in WHM; to remove one, Terminate Accounts. These are yours to do; we never

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  8. Reseller hosting (WHM)How-to
    Log in to WHM

    service is running. If it is suspended, the page says why; see What suspension or termination does to your clients' accounts

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  9. Policies explainedGuide
    What you may not host (acceptable use)

    tell you what to change. 2. Throttling: the account is slowed down. 3. Suspension. Where harm is happening right now we may throttle or suspend first and explain

    Updated

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