Results for “preferences”

  • 7 articles

7 articles

  1. SupportHow-to
    Choose which emails and notices you get

    Optional emails Open Settings → Preferences → Emails you get. Tick or untick: - New services and domains are ready - Support ticket replies - Live chat replies while you are away - Maintenance

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  2. Getting startedGuide
    Find your way around the client area

    and Knowledge base (this help centre). - Account → Settings: your profile, contacts, team, security, preferences and identity verification. The top bar - A search box (Search services, invoices, tickets

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  3. Billing & paymentsGuide
    Store credit and adding credit

    for you to pay. This is on by default. Switch it under Settings → Preferences → Paying renewals from store credit with Stop paying renewals from my credit / Pay renewals

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  4. Account & securityHow-to
    Add a phone number for SMS or WhatsApp notices

    support ticket and verify it later. Choose the channels Open Settings → Preferences → Notice channels and tick Email, SMS and/or WhatsApp. At least one must stay on. SMS and

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  5. SupportGuide
    Announcements, maintenance and the status page

    incident. The maintenance email is one of the optional ones under Settings → Preferences (Maintenance notices); keep it on if downtime matters to you. Follow the status page

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  6. Billing & paymentsGuide
    When you are billed, and what happens if you pay late

    heads-up, not a bill, and you can switch it off under Settings → Preferences. 2. 10 days before the renewal date the renewal invoice is raised. The email

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  7. Policies explainedGuide
    Your data: what we keep, for how long

    and every email has an unsubscribe link; account notices are controlled under Settings → Preferences. If we ever have a data breach that affects you, we tell you without

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